The top management of INDOCERT understands the importance of impartiality when performing Food Safety Management System certification activities; manages potential conflict of interests and ensures the objectivity of its Food Safety Management System certification activities. INDOCERT has developed and implemented procedures in compliance with the requirements of ISO/IEC 17021:2006 & ISO/TS 22003:2007.
The certification procedures are approved by the Executive Director and are to be abided when applicable and when Food Safety Management System certification is conducted according to ISO/IEC 17021:2006 & ISO/TS 22003:2007.
The Certification Manager is responsible for conducting certification services in compliance with INDOCERT’s policy and procedures.
INDOCERT declares that it does not take part in any consultancy activities regarding development and implementation of any management systems.
There is no pressure of any kind (financial, trade, administrative, moral or other) over INDOCERT and the personnel regarding the execution of their obligations as a Food Safety Management System Certification Body according to ISO/IEC 17021:2006 & ISO/TS 22003:2007.
INDOCERT identifies, analyzes and documents all possibilities for conflict of interests that emerge from certification processes including any conflicts that emerge from its relations. Presence of relations does not necessarily position the INDOCERT in a situation of conflict of interests. If some relations create impartiality threats, INDOCERT documents and eliminates or decreases such threats. This information is presented to the Advisory Board members. It is necessary to cover all possible conflict of interests’ sources that are identified regardless of their origin. INDOCERT requires from all employees, internal and external, to comply with impartiality rules as well as reveal any situation known to them that may present them or INDOCERT with a conflict of interests. INDOCERT use this information as input in identifying threats to impartiality raised by the activities of such personnel or by the organization that employ them. Such personnel, internal or external shall not be used unless they demonstrate that there is no conflict of interest. INDOCERT not undertake any action that threatens the impartiality and/or are potential conflict of interests.
When certain relations create unacceptable impartiality threat, then the certification is not granted. INDOCERT not certify another certification body for its activities related to management system certification.
INDOCERT implement the corrective actions against irrelevant claims of any consultancy organization declaring that the certification will be simpler, faster or cheaper if specific certification body is used due to the fact it is conflict of interests. Also INDOCERT not state or imply that certification would be simpler, faster or cheaper if a specified consultancy organization were used.
When potential impartiality threat arises INDOCERT eliminates it or decreases it. This process is also controlled by the Advisory Board.
INDOCERT not certify own sister concern companies (if there are such companies) or organizations that INDOCERT is a part of or a member.
Personnel, who have provided consultancy (including internal audits) within two years to the organization seeking certification, are not allowed to take part in audit or other certification activities.
INDOCERT not provide internal audits for its certified clients. INDOCERT not certify a management system for which it has conducted internal audits within two years following the end of the internal audits.
INDOCERT not provide certification services to a client when relations between the Consultancy Company and INDOCERT could lead to impartiality threat.
INDOCERT not outsource audits to a management system consultancy organization as this poses an unacceptable threat to the impartiality of the certification body. This does not apply to individuals contracted as auditors or technical experts.
INDOCERT does not receive any financial support different from the invested in it and the fees of its services.
INDOCERT does not pay any commissions to consultants therefore there can be no pressure exercised on INDOCERT by consultants.
INDOCERT not allow any pressure from other certification bodies to influence the certification process in the organization. If other certification body declines to provide service for client and the client requests the same service form INDOCERT than INDOCERT investigate the reasons for declining before performing any other certification activities for the respective client. In all cases INDOCERT shall not allow any pressure from partners and others.
INDOCERT not allow pressure from clients and/or consultancy organizations. If there is such pressure than INDOCERT will apply requirements of ISO/IEC 17021:2006 and internal procedures in order to stop such practice.
INDOCERT not allow pressure from employees and/or related persons. Procedures of INDOCERT guarantee the lack of preferential services of any kind.
All employees are obliged to work in compliance with requirements of ISO/IEC 17021:2006 and ISO/TS 22003:2007 and as per agreement of contract.
Top management of INDOCERT is committed to full compliance with this declaration.
